Chocolate is very sensitive to damage from heat, our chocolate in particular because we refrain from using any additives or stabilizers.
We have taken several precautions to minimize all risks, biodegradable ice packs, and 100% recyclable insulation protects your order from heat and direct sunlight.
The weight of the ice packs, the box size, cost of insulation, and the 2-day transit time are all factors that affect shipping prices.
We do not charge you extra for the shipping materials and take extra precautions for states like Florida and Arizona where it can be warm year round.
If there is any damage to your order please contact us immediately, we will take care of you!